Just like people respond to confidence, people are put at ease when you treat them politely and with an open, friendly attitude. 

正如人们更倾向于对自信的人做出反馈一样，当人们被其他人以礼貌和敞开心扉像朋友一般的态度对待时，他们会感觉到更自在。

Convey to them that you are trying to help them, not make money off of them. This helpful attitude goes a long way.

向客户传达这样的意思: 你正尝试帮助他们，而非从他们身上把钱搜刮走。这样的态度，会对你的销售很有帮助。